Floyd Chan
President & Founder
Founder and Microsoft MVP. 400+ implementations in — and still obsessed with getting every one right. He built Qixas in 2007 on a single rule: senior people on every project, always.
Follow on LinkedInAbout Qixas Group
Senior ERP Experts.
Real Business Results.
Honest advice. Experienced consultants. Proven results.
We help organizations implement, optimize, and recover Microsoft Dynamics 365 projects with confidence.
We optimize.You grow.
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Companies Helped
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Years in the Game
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North American Offices
Microsoft Cloud
Solutions Partner
Trusted by 2,000+ organizations across North America
Our story
Built by Experts.
Forged in Rescues.
In 2007, Floyd Chan kept seeing the same disaster play out across the ERP industry: projects staffed with junior resources, timelines slipping, budgets ballooning, and clients told to be patient.
So he stopped watching and built something different.
“Everyone in this industry sells the same software. The difference is who shows up to implement it. We decided it would always be our best people.”
The early years were built on project rescues — companies that had been burned by other partners and needed someone to walk in, assess the damage, and get things working. That rescue mentality became our DNA.
It taught us what actually goes wrong in ERP projects and, more importantly, how to prevent it from happening in the first place.
Known by his peers as “the NAV genius,” Floyd assembled a team that shared his obsession with getting it right. Today, Qixas is a Microsoft Cloud Solutions Partner serving over 2,000 organizations from Toronto, Boston, and Seattle.
The approach hasn't changed: senior people, straight talk, and an obsession with results.
2007
Founded in Toronto
Floyd Chan starts Qixas after years of watching ERP projects fail for the same preventable reasons.
2010
The Rescue Years
Word spreads. Companies burned by other partners start calling. Project rescue becomes our specialty — and our training ground.
2014
1,000 Companies Served
Qixas hits a milestone. Most clients stay — some have been with us since day one.
2018
Directions Excellence Award
Floyd receives the industry's top honor. The team expands into Boston.
2022
Seattle Office Opens
Coast-to-coast coverage across North America. Still no junior consultants on client projects.
Today
2,000+ and Counting
Microsoft Cloud Solutions Partner. Same founding principle: make technology work for people, not the other way around.
We implement and optimize Microsoft Dynamics 365 Business Central so finance, operations, inventory, sales, reporting, and AI run on a single source of truth — and our senior consultants stay with you to keep it working as your business grows.
What We Stand For
Values you can
actually verify.
These aren't words on a wall. Ask any client — they'll tell you what these look like in practice.
We Pick Up the Phone
When something breaks at 11pm the night before go-live, you need people who answer. Your problem is our problem — no ticket queues, no "we'll get back to you Monday."
Obsessively Curious
We don't stop at "it works." We dig into why something failed, what could be better, and what you haven't thought of yet. Every project makes us sharper for the next one.
Radical Honesty
If your plan won't work, we'll tell you before you spend six figures finding out. Every engagement starts with an honest assessment, not a sales pitch.
Senior People, Always
Other firms sell you the A-team and deliver the B-team. Our senior consultants do the actual work — scoping, building, deploying. The person in the pitch is the person on your project.
Results Over Hours
We don't measure success in billable hours. We measure it in problems solved, processes streamlined, and the look on your face when the thing actually works the way it should.
Think Bigger With You
We don't just implement what you asked for. We challenge your assumptions about what's possible and show you what your business looks like when technology works in your favor.
How we work
The Qixas Way
A systematic, efficient approach. From comprehensive assessment to solution delivery — designed to deliver results fast.
01
Discovery
Preliminary assessment of your challenges and current state.
02
Deep Dive
Technical and functional analysis of your most complex challenges.
03
Project Plan
Detailed plan with phases, use cases, and effort estimates.
04
Analysis & Design
Validate and sign off on plans before writing a line of code.
05
Dev & Testing
Agile development with user testing throughout the process.
06
Adoption
Rollout, training, and improvements from user adoption testing.
The People
Meet the Leadership Team
The people who shape our strategy, guide our clients, and stand behind every engagement.
Rob Rovina
VP, Business Development
Helps mid-market companies find the ERP that actually fits — with an honest read before anyone talks software. He's seen enough implementations to spot the gap between what a demo promises and what a project delivers.
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Carlo Dipucchio
Director, Consulting Services
Leads our consulting practice — senior people on every engagement, and accountability that lasts past go-live. He came up through IBM, Avanade, BDO, and Deloitte, then built something leaner here.
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Shawna Sharma
Head of Marketing
Fifteen years turning complex technology into clear stories for real buyers. No jargon, no hype — just a clear picture of what Qixas does and who it's right for.
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Nick Detmer
Client Technology Strategist
15 years in the Dynamics ecosystem — the advisor clients call when the stakes are high. He's seen these projects from the vendor, the partner, and the customer side of the table.
Follow on LinkedInWhat It's Actually Like
Don't take our word for it.
Here's what clients say when we're not in the room.
“We’d been through two partners before Qixas. The difference was night and day — they actually listened to what we needed instead of selling us what they wanted to deliver.”
VP
VP of Operations
National Retail Chain · 200+ Locations
“They told us our original plan wouldn’t work — and they were right. Saved us six months and a lot of money. That’s the kind of honesty you don’t get from most consultants.”
CFO
CFO
Mid-Market Manufacturer · $80M Revenue
Day 1 vs. Day 90
What working with Qixas actually looks like.
Before Qixas
- Five disconnected systems, none talking to each other
- Month-end close taking 3 weeks
- Inventory counts done on spreadsheets
- Previous partner ghosted mid-project
- “We’ll get someone junior up to speed” promises
After Qixas
- Unified platform, real-time data across every department
- Month-end close down to 3 days
- Live inventory with automated reorder points
- Senior consultant available by name, not ticket number
- System built to scale with the business, not against it
Proof, Not Promises
Real results from
real projects.
A few of the companies we've helped transform their operations with Microsoft Dynamics 365 Business Central.
Let's talk
Ready to work with people
who give a damn?
Talk to a senior consultant about your ERP goals. No sales pressure, no junior resources — just an honest conversation about what Qixas can do for your business.
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